We hope this message finds you and your family well.
While we are in the midst of uncertainty due to the COVID-19 virus, your friends at Eastern Analytical, Inc. want you to know we are considered an “essential business” and will be here to meet your needs and accept your samples. Eastern Analytical, Inc. remains operational, is currently fully staffed and shelves are stocked with lab supplies. The strict safety protocols we have put in place to keep customers and employees safe from COVID-19, are now routine.
As we know, good communication helps everyone keep our businesses running smoothly in these challenging times.
To better serve our customers, we thought it would be helpful to share a few updates:
- Fully operational for container drop off and sample pick-up.
- Available throughout NH, VT, MA and ME.
- Bottle Order Drop off and sample pick-up from customer office, home and/or job site.
- Please contact us at least 24 hours in advance to schedule a pick-up/drop-off. We appreciate your flexibility during these uncertain times.
- Drop off delivery to office, home and/or job site. Please let us know. If your acceptance procedures have changed when placing your order so we can inform the courier.
- Pick-up is available in our foyer, open 24/7.
- Continuing to provide our consistent 5-10 day turnaround for results.
- Rush turnaround is still available. Please call ahead to schedule any rush projects.
- Reports and invoices sent via e-mail. If you are still receiving hard copies and would like to Go Paperless, please contact us!
If you have any questions, concerns, comments, please reach out to us. We are here to meet your needs and partner with you during these ever-changing times. We will get through this – together!